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After-Sales Service Quick Navigation:

1. How to track my shipment?

After shipment, we will fill in the tracking number and tracking website in your order details and notify you via email. The tracking number may also be added to your PayPal account.

2. How to return a package?

In principle, we do not accept returns. If we sent the wrong product, we will resend the correct item or issue a refund.

If the customer ordered the wrong product or no longer wants the item due to their own reasons, we do not accept any form of refund or return.

3. How to exchange a product if I received the wrong item?

If we sent the wrong product, we will resend the correct product or issue a refund.

4. Do I need to pay taxes?

Some countries or regions may require taxes. Normally, our products do not include taxes; buyers are responsible for paying taxes themselves. Tax rates vary depending on the country and region; please consult your local customs office.

5. How to clear customs?

If taxes are required, when the package arrives in your country, please check your email, mobile phone messages, or home phone. The local customs or local logistics company may send you a message, or you can pay customs duties through the logistics company's official website.

6. How to receive the package?

First, you need to understand the delivery method of the logistics company in your area. Some small packages may be delivered to your door, while in some areas you may need to pick up the package at a designated pick-up point of the logistics company. After the package arrives in the buyer's country, it will be delivered by the local logistics company. Please pay attention to the tracking information.

YoukeDou

Youkedou Store specializes in selling remote-controlled toys and offers a wide range of repair parts and modification options. We strive to become a unique RC model store.

xinxuntoys@foxmail.com

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